Terms & Conditions
01-07-2025
FREE FAST-TRACK
Lua Viet Tours Company Limited (hereinafter referred to as Lua Viet) and Customers agree and commit to comply with the following terms: Free Fast-Track benefit only applies when customers simultaneously meet the following conditions:1.1. Book tour with a value of 500 (five hundred) USD/person or more (or equivalent value);1.2. Book the tour 30 (thirty) days before the departure date.1.3. The tours arriving at one of the following airports: Tan Son Nhat International Airport (Ho Chi Minh Cit...
26-08-2024
GENERAL TERMS
GENERAL TERMS (ENGLISH VERSION) Jan 28, 2026 These General Terms and Conditions (“General Terms”) govern the relationship between LUA VIET TOURS LIMITED LIABILITY COMPANY (referred to as “Lua Viet”) and any individual or organization using Lua Viet’s services (referred to as “Customers”). These terms and conditions apply to all services of Lua Viet ordered directly or indirectly through online forms such as website, email, or by phone. By accessing, browsing, and using the website myvietnamto...
26-08-2024
EARLY BIRD DISCOUNT
Lua Viet Tours Company Limited (hereinafter referred to as Lua Viet) and Customers agree and commit to comply with the following terms:1. Early Bird Benefit only applies when customers satisfy the following conditions:1.1. Book tour with a value of 500 (five hundred) USD/person or more (or equivalent value);1.2. Book the tour and complete payment at least 60 (sixty) days in advance of the departure date.2. Early Bird rate as follows:2.1. If customers book a tour 60 (sixty) days in advance of ...
26-08-2024
100% REFUND GUARANTEE IF VISA IS NOT ISSUED
Lua Viet Tours Company Limited (hereinafter referred to as Lua Viet) and Customers agree and commit to comply with the following terms:(English Version)Refund Guarantee if Vietnam E-Visa (abbreviated as E-Visa) is not issued 1. Customers can apply the Refund Policy if their E-Visa is not issued when Customers simultaneously meet the following conditions: 1.1. Book tour with a value of 500 (five hundred) USD/person or more (or equivalent value); 1.2. Timeframe for receiving E-Visa result: 1.2....
26-08-2024
FREE TRANSACTIONS FEES
Lua Viet Tours Company Limited (hereinafter referred to as Lua Viet) and Customers agree and commit to comply with the following terms:Transaction Fees are collected by third parties, including the bank used by Lua Viet and payment gateway.1. Free Transaction Fees benefit applies to all services of Lua Viet.2. Free Transaction Fees benefit only applies to Credit Card payment method via Payment Link or POS machine.Kindly note that: Depending on the type of credit card that customers use, the t...